On Monday 13 November 2006 17:17, Bill Weaver wrote: > I show this field applying to the "Sales" queue which is where the > Scrip and Template also are. Under Group rights, I had it set where > "Everyone" could see it and "Sales" could modify it. I've since > added seeing to the Privleged and Unprivleged users. Under User > Rights there was nothing defined. I've since added "root" giving > them the ability to see as well. > > After those changes I tried again - still same (no) result!
I'm out of ideas. I still say you have to enable the particular custom field for the particular queue. > Have a look at Configuration->Queues->Ticket Custom Fields -- Garry T. Williams --- 678-370-2438 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
