I am using 3.6, but I don't see anything related to custom fields under the edit search screen, for 'tickets i own'....???

Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.


On Nov 15, 2006, at 6:42 AM, Mathew wrote:

Also, make sure the SeeCustomFields permission is set for everyone that
needs to use and/or see the field.

Mathew

Dan Parsons wrote:
I'd like to make one of my custom fields show up in my 'RT at a glance' search for 'highest priority tickets I own' but I can't seem to figure
out how to do it. Any suggestions?

Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.


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