Alex Krohn at Gossamer Threads fixed it up locally with the following
snippet. I'm on-site with a client today, but if somebody could clean
it up a little bit (I suspect it needs to load the RT::System saved
searches attribute by something other than id and it needs a wrapper
so that it can run as a standalone script.
-j
From: [EMAIL PROTECTED]
Subject: fixing webpath in database
To: [EMAIL PROTECTED]
Hi Jesse,
Quick question for you if you have a moment. I ran into the problem with
__WebPath__ not getting stored in the database for "Highest priority
tickets I own" search on a few new 3.6.1 installs. After reading:
http://www.gossamer-threads.com/lists/rt/devel/58955#58955
I put something together to fix up the value in Content in the
Attributes table on this installation:
my $attr = RT::Attribute->new($RT::SystemUser);
$attr->Load(18);
my $hash = $attr->Content;
$hash->{Format} =~ s,<a href="/,<a href="__WebPath__/,;
$attr->SetContent($hash);
and it worked fine. However, for one user account, I still get links to
'/Ticket/Display', rather then '/rt3/Ticket/Display'. i.e.
__WebPath__ is
missing. All other users on this install show up fine.
Is there somewhere else I would need to update for this?
Thanks!
Alex
--
Alex Krohn <[EMAIL PROTECTED]>
Gossamer Threads Inc. http://www.gossamer-threads.com/
Tel: (604) 687-5804 Fax: (604) 687-5806
On Nov 17, 2006, at 2:18 AM, James Mitchell wrote:
I have searched quite a bit, not found a fix but I did find a
workaround.
http://lists.bestpractical.com/pipermail/rt-users/2006-October/
042231.html
On Tue, 2006-10-03 at 18:21 +0200, Wolfgang.Fuertbauer at ebewe.com
wrote:
> Great! it works!
> one has to remove and add the Subject column in "Customize ..."
So, as you see, if you edit the table, remove the subject column
and re-add it
with the link, it should work (and did on mine but that doesn't
solve the
problem for any other users...)
If anybody finds a genuine fix, please re-post it here for the
benefit of anybody
finding this thread via a search.
Thanks,
James
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