Hi,
The template activated when creating a new approval process is as follows:
===Create-Ticket: Stage-1
Subject: Engineering ECO Approvement of {$Ticket->Subject}
Depended-On-By: TOP
Queue: ECO_Approvals
Owner: Engineering
Type: approval
AdminCC: {
my $group_name = 'ECO-Approvers-Engineering';
my $groups = RT::Groups->new( $RT::SystemUser );
$groups->LimitToUserDefinedGroups();
$groups->Limit(
'FIELD' => 'Name',
'OPERATOR' => '=',
'VALUE' => $group_name );
$groups->First->Id;
}
What I would like to do is a add another line to set the value of a
custom field I created in the approval queue to be a certain value.
What line should I write in the template?
I'm Using version 3.4.5
Thanks a lot
Roy
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