-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 you have spaces between -- and action ... you don't want those.
it should read something like: general: "|/etc/smrsh/rt-mailgate --queue general --action respond --url http://rt.domain.com/"; Also, although sendmail requires rt-mailgate to reside in /etc/smrsh for security purposes, you don't necessarily need to call it from /etc/smrsh. so the following would also work (assuming an install path of /opt/rt3 ) general: "|/opt/rt3/bin/rt-mailgate --queue general --action respond - --url http://rt.domain.com/"; if memory serves, the queue names are case sensitive, so General is different from general. lastly, make sure that your URL actually matches the URL of your machine, I've had problems in the past where although the URL was resolvable to the machine, it was different than the installed URL (or local hostname, i don't remember which) and thus caused problems. hope this helps, Alan Carvajal, Roberto A. wrote: > My understanding was you only need quotes for queues with spaces and > that the queue names were not case sensitive. It has previously received > mail and sorted it into queues witht eh following: > > "general: "|/etc/smrsh/rt-mailgate --queue general -- action respond > --url > http://rt.domain.com/ > > surveillance: "|/etc/smrsh/rt-mailgate --queue surveillance -- action > respond --url > http://rt.domain.com/ > > firewall: "|/etc/smrsh/rt-mailgate --queue firewall -- action respond > --url > http://rt.domain.com/ > > ops: "|/etc/smrsh/rt-mailgate --queue ops -- action respond --url > http://rt.domain.com/ > > foreign: "|/etc/smrsh/rt-mailgate --queue foreign -- action respond > --url > http://rt.domain.com/"; > > But now that it sends e-mails it no longer receives. > > -Robert ...snip... -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (Darwin) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFFdnV4E2gsBSKjZHQRAtehAJ9tDiZhVD0c8F5iReEw8qaO52YAqACffc2w aO1bfNUTI40jgi6y5SV2KEc= =D9O5 -----END PGP SIGNATURE----- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
