I saw http://search.cpan.org/dist/Mail-DeliveryStatus-BounceParser/ on
the CPAN that could help parse bounces.
On 12/13/06, Vivek Khera <[EMAIL PROTECTED]> wrote:
On Dec 11, 2006, at 4:56 PM, Vivek Khera wrote:
> I'm trying to figure out how to append bounce notices to tickets.
> Basically, if a bounce comes in to my return-path address, I want
> to scan it for evidence of a bounce from RT. If it finds it,
> append the message (or just the DSN report part if it is a DSN) to
> the offending ticket.
Written, tested, and posted to
http://wiki.bestpractical.com/index.cgi?RtBounceHandler
That page needs to be "despammed" as the links in it are flagged in
red, which hopefully can be cleared up.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com