I'm pleased to announce RT 3.6.2. This release features some fairly major improvments to customization of the "RT at a glance" portlet, as well as a slew of bugfixes and other improvements.

You can, as always, download the latest release of RT at

http://download.bestpractical.com/pub/rt/release/rt.tar.gz


Best,

Jesse



Features

* finer-grained control of what's displayed on ticket approval from Drew Taylor
* Kevin Murphy added support for the following config options
** SuppressInlineTextFiles
** DontSearchFileAttachments
* added support for marking RT's HTTP cookie as "secure", patch from Pavel Ruzicka * Give Freeform form elements an id. This will be useful in combination with the EditComponentName callback. With a few local mods, date CFs will be able to use the date picker. Without an id the date picker doesn't work. Thanks
  to Todd Chapman
* Added the ability to search on TimeEstimated
* new method $User->WatchedQueues
* made LoadConfig a lot more vocal about why it can't read your config files
  and offer some hints and warnings about fixing it
* Savable charts
* Switch saved searches management to RT::SavedSearche(s) classes
* Global MyRT configuration interface, allow resetting MyRT
* Refactoring to add a method to just _send_ a MIME::Entity as email
* Allow admins to set custom field values on user create



Fixes

* CullRTAddresses in RT::Interface::Email was using reversed filter logic
* rt-mailgate without --action argument was failing
* fixed balancing of HTML tags, thanks to Erik Peterson
* we now sort chart results before displaying them, thanks to Petter
  Reinholdtsen
* added fix for "Search by requestor" appearing to break in 3.6.1, also,
  known as 'Requestor.EmailAddress' bug
* correct a hardcoded RT::WebPath in initialdata and upgrade scripts,
  the RT homepage no longer explodes if you upgrade from 3.4
* MIME::Entity was dropping non-standard headers
* on ticket creation safe entered dates when validation of custom fields
  fails
* fix a debug message when ticket created with inactive status and resolved
  date is not set
* Tobias Kremer pointed out a typo in Ticket_Overlay.pm that caused
  an error when a user got a certain permission denied message
  [rt3.fsck.com #7852]
* Handle Apache::Session database errors a bit more gracefully
* POSIX::strftime on Solaris isn't robust enough to deal with our Date:
header generation. Switched to Date::Format::strftime instead. As well fixes incorrect field on systems with not english locale. thanks to Tim Bishop * Brian Gallew spotted that we have no tab for Tools -> My Day, so it's fix
  that brings new feature alive
* fixed a problem with setting value of custom fields with category during
  ticket creation [rt3.fsck.com #7903]
* fine tuned [Take] and [Steal] actions according to ACL, so users would be
  able to see this actions only when they have all required rights
* added a workaround for parsing headers from broken MUAs
* applied SelfService cleanup and regularization patches from David
  Chandek-Stark
* fixed problems in building queries with conditions based on CFs with
  not-ascii names [rt3.fsck.com #8012]
* fixed [rt3.fsck.com #5248]
* scrip management [rt3.fsck.com #7445]

Performance

* don't run multiple times a quite expensive ACL check in html/Ticket/ Elements/Tabs
* minor improvements in SetOwner method
I18N

* Updated Spanish translation from Carlos Velasco
* Updated Russian translation from Andrew Kornilov
* Updated Polish translation from Arkadiusz Miskiewicz

Callbacks

* FailedLogin and SuccessfulLogin callbacks in the autohandler
* AfterShowHistory and BeforeShowSummary callbacks in Ticket/ Display.html
* ModifySearch callback in Elements/ShowSearch
* FormEnd callback in User/Prefs.html

Tests

* new tests for mailgate, query builder, mime headers parsing, emails with a
  long subject
* Todd Chapman spotted that a missing plan was masking test failures
* test syntax of comps with a mason compiler




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