Hi,
Looks like this may be indicative. Anyone any ideas how to fix it? This
has only just started to happen, on a system which hasn't been updated
since 3.4.5 was released.
Dec 18 16:45:17 gpsummit RT:
RT::Action::ExtractCustomFieldValues=HASH(0x272c454) was created without
a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 16:45:17 gpsummit RT: RT::Action::Autoreply=HASH(0x2625f60) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 16:45:17 gpsummit RT: error: unexpected end of header\n\n
(/opt/rt3/lib/RT/Template_Overlay.pm:369)\n
Dec 18 16:45:17 gpsummit RT: RT::Action::Notify=HASH(0x21c9d20) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 17:17:25 gpsummit RT: RT::Action::AutoOpen=HASH(0x24c6e14) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 17:17:25 gpsummit RT: RT::Action::Notify=HASH(0x217b290) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 17:17:26 gpsummit RT: RT::Action::Notify=HASH(0x2513fb4) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 21:06:00 gpsummit RT: RT::Action::Notify=HASH(0x24945fc) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 21:06:01 gpsummit RT: RT::Action::Notify=HASH(0x25ee4d8) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 21:06:01 gpsummit RT: RT::Action::AutoOpen=HASH(0x24af7a0) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 23:22:25 gpsummit RT: RT::Action::Notify=HASH(0x240e6c4) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 18 23:22:59 gpsummit RT: RT::Action::Notify=HASH(0x24db27c) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 00:12:45 gpsummit RT: RT::Action::Notify=HASH(0x2496e60) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 00:12:47 gpsummit RT: RT::Action::Notify=HASH(0x25019e0) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 00:21:25 gpsummit RT:
RT::Action::ExtractCustomFieldValues=HASH(0x2371e38) was created without
a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 00:21:25 gpsummit RT:
RT::Action::ExtractCustomFieldValues=HASH(0x23c21e4) was created without
a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 01:17:49 gpsummit RT: RT::Action::Notify=HASH(0x22f98f4) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Dec 19 01:17:51 gpsummit RT: RT::Action::Notify=HASH(0x24e3554) was
created without a CurrentUser\n1 (/opt/rt3/lib/RT/Base.pm:92)\n
Any advice would be fantastic
Message: 3
Date: Mon, 18 Dec 2006 16:30:39 +0000
From: Richard Ellis <[EMAIL PROTECTED]>
Subject: [rt-users] Auto Reply not sending
To: [email protected]
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; format=flowed; charset=ISO-8859-1
Hi Guys,
I really could use some ideas to track this one down.
RT3.4.5 on Solaris 9, Perl 5.8.1 using MySQL and Sendmail.
When an email is received, the ticket is parsed correctly, custom fields
are created and filled, ticket is put in the right queue etc, but the
email to the requestor and to the Admin CC's to notify of arrival are
not being sent. After that, everything works fine.
This only affects a few queues, some of which have been working for
ages. I have compared the config to queues that are working and they are
identical, even down to the same template files and scrip names.
Anyone any ideas how to find this?
--
Richard Ellis
.Sun B2B Operations
Sun Microsystems x24727
http://sun.com
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