My boss likes to be able to quickly view any of his employees open
tickets at any given time. To do this now from the At a Glance page, he
adds them to his RT at a glance: body list. This generates a very long
page for him and also hammers the server everytime he refreshes.
What I'd like to be able to do is add links to the Query itself to his
At a Glance page without actually running the query every time he
refreshes. Any way to do this? Something similar to Quick Search but
using Saved Searches instead of a list of queues.
Jay
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