Extension RTx-Notify-Group as well works for users. It's available
from the CPAN. I'm not saying that solution with hacking a template
doesn't work, but I really don't think it's good idea to store this
info inside a template.
On 12/19/06, Thomas Dietmaier <[EMAIL PROTECTED]> wrote:
Hello all,
I am looking for a custom scrip action to send an email to a fixed address on
creation of a ticket. The recipient should not become a watcher on the ticket.
I did not manage to scavenge some code from the wiki -- any pointers are much
appreciated.
Thanks in advance
Thomas Dietmaier.
--
Dataphone GmbH
Ottakringer Strasse 54, A-1170 Wien
Tel. +43-(0)1-406 74 45-25
[EMAIL PROTECTED]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
