3.6.3 lets the admin customize the RT at a glance view ;)
On Thu, Dec 21, 2006 at 04:01:12PM -0800, Dale Bewley wrote: > On Thu, 2006-12-21 at 09:39 -0200, Dario Luis Coneglian Oliveros wrote: > > Is there a way to add more fields to unowned tickets window (rt at a > > glance) that could be viewed for all users ? > > I know how to do it for specific users, but not for everyone. > > FYI, I've tried to achieve that by changing administrator preferences in > > order to have those changes applied to all users, but it did not work > > that way. > > So I was wondering if someone had an idea about how to do that. > > I'm on 3.4.5 and ran into that same issue with custom fields when > testing 3.6.1. Today I'm testing 3.6.3 and just started searching the > archives for an answer. Maybe I'll find the answer shortly. :) > > Here's my post on the issue previously. > > http://lists.bestpractical.com/pipermail/rt-users/2006-October/042302.html > > I really want to be able to do this before I'll upgrade. > -- > Dale Bewley - Unix Administrator - Shields Library - UC Davis > GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3 > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
