Date: Wed, 6 Dec 2006 13:38:54 -0600 From: "Les Driggers" <[EMAIL PROTECTED]> Subject: RE: [rt-users] RT 3.6.1 stops sending out emails To: <[email protected]> Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Harald Kapper > > Sent: Wednesday, December 06, 2006 8:58 AM > > To: [email protected] > > Subject: [rt-users] RT 3.6.1 stops sending out emails > > > > Hi > > he've a perfectly working RT 3.6.1 (on debian etch). > > > > Only problem is that sometimes RT simply stops to send out > > emails (comments, > > replys) to just anyone - as if it lost it's email-interface > > somehow, also no correspondences are then tracked in the > > ticket (which is quite right, but basically not the wanted > > functionality). > > > > Restarting the apache2 it's running in helps. > > > > But having to worry about outgoing-correspondence is really > a pain... > > > > Anyone any ideas on this one? > > > > Thank you in advance > > Harald Kapper > > > I am having this issue as well. > > rt-3.6.1 > Apache-2.0.52 > Sendmail-8.13.1 > CentOS-4.4 > > I think my issue is related to a custom scrip I wrote to send > alerts to my cell phone when a ticket is created during the weekend. > It is based on a similar example in the RT Essentials book. > > I have deleted that scrip, so now I just have to wait and see if that > fixed the problem. I'll post an update when I know more.
hi after changing to the apache2-mpm-prefork model this issue seems to go away on debian, also thankfully the debian request-tracker3.6 maintainer also has fixed the Requestor.Email-searchproblem the not-patched 3.6.1 release had. regards harald kapper
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
