On Tue, 2007-01-02 at 08:44 -0600, David Gohara wrote:
> The only place I see a reference to "Search - My Tickets" is in
> etc/initialdata. Since I'm not familiar with RT on the back end
> (again this system was just handed to us), I'm not certain if this is
> the file I should edit or not. I recall in looking through the
> install manuals that this is for the initial setup of the system. If
> this isn't the correct database file, could you be so kind as to
> point me to where I can find the correct file?
RT needs a database server, and most likely it's a MySQL server. If
you're not familiar with it, I'd pass this on to someone who is:
In the rt3 database, Attributes table, is a a record for "Search
- My Tickets" ... it needs to say:
<a href=\"__WebPath__/Ticket
where it says:
<a href=\"/Ticket
>
> Also, what tool would I use to base64 decode the database if
> necessary?
A little Perl ditty:
use MIME::Base64;
print decode_base64(join(' ',@ARGV));
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
