> Whenever there are characters with accents, such as "á" (aacute), my > reports come out with "á".
This is probably a conflict between RT, which likes to use UTF-8 for everything, and whatever you're using to display things, which probably uses Latin-1. Whether this is a bug or not can vary. For example, if you take a mail message which is (correctly) marked as being UTF-8 and look at it with a text display program, the display program normally will not parse mail headers and thus won't realize it's looking at UTF-8 text. But if you use a mail user agent to look at it, it's much more reasonable to consider it a bug if it doesn't handle the header markings correctly. > I took a look at the database and the accented characters where all > weird like the example above. > The RT web interface is fine and e-mails are fine too. This is exactly what I'd expect: the Web browser, and the email client, are handling UTF-8 correctly, but whatever you used to display the output of your database query was not. > I don?t really know wether it is a Perl problem, or a MySQL problem, > an RT bug etc... Based on just your descriptions, I'd say it's most likely a bug at the human-expectation level. :-) /~\ The ASCII der Mouse \ / Ribbon Campaign X Against HTML [EMAIL PROTECTED] / \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
