Vivek Khera wrote: > On Dec 27, 2006, at 2:49 PM, Paul Johnson wrote: > >> Rick Russell wrote: >> >>> You have to replace the default autoreply scrip with a new scrip >>> with a >>> custom condition like so: >> >> OK, I think I follow now. I take it I was correct in thinking that >> scrips can only be set universally and not overridden on a per-queue >> basis? > > Disable the global scrip, and add an auto-reply per queue for the > queues which need it.
Is this documented in a straightforward manner somewhere? I seem to be getting hung up on this. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
