Helmuth Ramirez wrote:
Thanks Taan,
Now for my ignorant question...the code below is to Notify AdminCC's
when they get added to a ticket...what would I need to change to make it
work to notify Requestors?
Sorry if its a dumb question.
Thanks
Helmuth
change the Custom Condition from $watcherType eq 'AdminCc' to
$watcherType eq 'Requestor'
I haven't tested this but I think it should work.
Taan
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