Helmuth Ramirez wrote:
Thanks Taan,
  Now for my ignorant question...the code below is to Notify AdminCC's
when they get added to a ticket...what would I need to change to make it
work to notify Requestors?

Sorry if its a dumb question.

Thanks
Helmuth

change the Custom Condition from $watcherType eq 'AdminCc' to
$watcherType eq 'Requestor'

I haven't tested this but I think it should work.
Taan
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to