Hi,
I wanted to create a new report which lists tickets worked on
in the last 2 week interval (and if I get this working, reports that
lists tickets in most recently worked order). I am using RT 3.6.1.
What I am looking for are hints/examples; I am assuming I can
create this report as a HTML::Mason file. I am looking at
html/Tools/Reports/ResolvedByOwner.html, which gives graphs and a
summary, but not links to the tickets themselves. Can I just
construct a Query and pass it to /Elements/TicketList ?
Is there an introduction to the Mason components present? The
comments in /Elements/* seem to be mostly copyright notices. At this
point, after a very superficial scan of the sources, I am planning on
programming by example and combining /Tools/Reports/* and
/Search/Results.html along with custom queries.
Thanks for any help,
manoj
--
I always have fun because I'm out of my mind!!!
Manoj Srivastava <[EMAIL PROTECTED]> <http://www.golden-gryphon.com/>
1024D/BF24424C print 4966 F272 D093 B493 410B 924B 21BA DABB BF24 424C
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
