Hey, Erik!
That worked just fine!! :D
Thanks a lot for the help!
I'll take a look at the CleanlyCustomize.
Mario Gomide
On 1/18/07 2:33 PM, "Mario Gomide" <[EMAIL PROTECTED]> wrote:
Hi there!!
I am a little new at RT, so I apologize if I skipped something...
I´m using RT 3.6.1 on Debian with Postgres 8.1.5.
Everytime I create a ticket, I have to select the owner on the drop-down
by its username.
I wanted to know how to change this so I can select the owner by the
owner´s Name (as set in the user´s Real Name, or Nickname field).
Is this implemented already?
You can copy share/html/Elements/SelectOwner to local/html/Elements and edit
it.
In rt-3.6.3, on line 57, is:
<%$User->Name()%></option>
Which is where the display of the select is written out. You can change
this to:
<%$User->RealName()%></option>
See http://rt.bestpractical.com/view/CleanlyCustomizeRT for more info on how
to cleanly customize RT.
Hope that helps,
Erik
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