On Fri, Jan 19, 2007 at 09:24:46AM -0600, Bob Goldstein wrote: > >Also, I'd the domain tag in the subject line of the ticket responses > >to be the same as the domain/brand as they sent their request to. > > I think you'd have to hack on the code for this. > Given that the FROM address is clear, and that the subject > line mirrors the email the user sent it creating the ticket, > then IMHO an oddball domain tag is not very confusing.
Does the tag in the subject line have to be the domain? -- -- Sam Tilders [EMAIL PROTECTED] (Move to Jupiter) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
