Bob Goldstein wrote:
On Wed, Jan 31, 2007 at 10:04:39AM +1100, Taan Lindemans wrote:
Does anybody else think it would be useful if the Quick Search list
could be modified to include saved searches on a per user basis?
I think that this might want to be another portlet, but I'd love to see
it happen.
There is something similar at http://www.cs.kent.ac.uk/people/staff/tdb/rt3/
At the bottom, there is a set of callbacks, one of which puts a list
of saved searches in the left navigation column. (I know I found out
about this from the wiki, but I can't find the reference on
the wiki right now.) FWIW, we really like these; the colorizing
and a couple extra menu options add a very nice polish to the experience.
(I didn't write these, I just like them. Tim Bishop gets the credit.)
bobg
This way you could display summaries of categorized (by custom field)
tickets without displaying a list of tickets. This would make for a more
versatile rt dashboard. Of coarse you could set up a separate queue for
each category but this is overkill in some situations such as having one
queue for software issues with categories for bugs, feature requests etc.
I don't know how difficult this is to implement however.
Taan
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The Home Page Saved Searches contrib could be adapted to do this -
http://wiki.bestpractical.com/index.cgi?HomePageSavedSearches
Steve
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