Don't know if this helps or not but do you have debug set in your RT_SiteConfig.pm file ?

e.g.

Set($LogToSyslog    , 'debug');
Set($LogToScreen    , 'error');
Set($LogToFile      , 'debug');
Set($LogDir, '/opt/rt/var/log');
Set($LogToFileNamed , "rt.log");    #log to rt.log

It has helped me out on several occasions!

Alison

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Alison Downie, Computing Officer
School of Informatics, University of Edinburgh
Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL

Tel: 650 3095
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