Nick Metrowsky wrote:
Hi Michael,
Thank you for your useful patch. I hope this change makes it into future
releases of RT, as it would be logical for Super User to have the
ability to change ticket owners, especially if someone has left an
organization and the tickets have to be moved to someone else.
It would be even nicer to have a "Give" function. Users with appropriate
rights can already steal a ticket, assign nobody as the Owner, and then
reassign ownership to a different user. Combining these into a single
operation may be possible?
Taan
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