In my organisation we created a virtual user and have a scrip with on create if owner is Nobody set owner our virtual user;
if ( $self->TicketObj->Owner eq '10') {
     $self->TicketObj->SetOwner('support');
}
return 1;

Roy

Ruslan Zakirov wrote:
No, you can't change it. There is should be another way to do what you want.

On 2/5/07, Mat W <[EMAIL PROTECTED]> wrote:
Can I change the user Nobody's name to something else? It says in the notes
of the user screen to not modify.  Of course, I'm not going to randomly
change it but I wanted to know if anyone has gone through the effort to make
a username change from Nobody to "Somebody"...

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