Hello! I'm still surprised. No reaction!!!! No reply on the bug #8114, nor on my posting.
We still have the problems that lines from replies under some circumstances won't be displayed in the WEB-UI. Are there any other installation with the same problem? Will this be fixed in 3.6.x? Is this now an official bug or not? best regards! sven On Mon, 2007-01-22 at 11:08 +0100, Sven Sternberger wrote: > Hello! > > I'm surprised that i got no further reaction on my bug report (#8114), > I think that the issue I reported is major bug because in our > environment these vanished lines (even if they are in db) means data > loss. > > Is this something only our installation suffers? I also > wrote a bug report. But the open bug pages seems to be out of service: > http://rt3.fsck.com//NoAuth/Buglist.html > or are there really no bugs ;-) > > regards! > > sven > > > > On Fri, 2007-01-12 at 16:58 +0100, Sven Sternberger wrote: > > Hello! > > > > I upgraded the perl module Text::Quoted to the version 1.8, but the > > problem is still the same > > > > > I tried to track down the problem, it only happens when I made a reply > > > to an transaction, a reply to the ticket is always ok. > > > The weird thing is that sometimes the first reply > > > is okay but in the second reply the new entered lines are vanished > > again > > > (the lines from the first try are still visible) > > > > > > It is not the word "cpan" which triggers the problem, but anything > > > in the form /^\w+>/ (this is an regexp). > > > > I now recognized the following: > > I create a ticket with a line which something > > like /^\w+>/ > > RESULT: ok > > > > I reply on these transaction and enter again /^\w+>/ > > RESULT: ok > > > > I reply on the reply transaction with an /^\w+>/ > > RESULT: the newly entered line vanish > > > > So it is pretty clear that the quote mechanism is > > broken if you have more than one reply level > > > > best regards! > > > > sven > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
