Hi RT Users, searched around the list and couldn't find any solution yet.
The Problem. Creating Tickets via RT Command Line Tool (rt) Creating a Ticket with: ./rt create -t ticket opens the editor like: # Required: id, Queue id: ticket/new Queue: Requestor: rt Subject: Cc: AdminCc: Owner: Status: new Priority: InitialPriority: FinalPriority: TimeEstimated: 0 Starts: 2007-02-07 10:25:18 Due: 2007-02-07 10:25:18 Text: Now i try to set the following: # Please resubmit with errors corrected. -- # Syntax error. id: ticket/new Queue: IBTest Requestor: rt Subject: Das ist der Betreff Cc: AdminCc: Owner: Status: new Priority: InitialPriority: FinalPriority: TimeEstimated: Starts: 2007-02-07 10:25:18 Due: 2007-02-07 10:25:18 Text: Hier soll der Text stehen
Das ist zeiele 2
and this line 3 So it looks like the Text: Part is not allowing multi line Text. Any ideas or hints??? Thanks Torsten -- MFG Torsten Brumm http://www.torsten-brumm.de
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