Hi there;
RT 3.6.1 , apache2 mod_perl2 and mysql 5
I have asked this question before , but did not get a valid response ,
I have a problem searching custom fields values, I can display them in
the search results , but I can't search for them eg a search
'CF.{Customer_Ref}' LIKE '1234' AND Queue = 'Testing' display 0 results
where I know there is atleast 1 ..
I can see and edit cf's so its not permission issue ...
I have removed all customisation (apart of RT_SiteConfig) so its nothing
I did ..
the problem apply to all types of custom fields.
Any help will be appreciated.
Thanks;
Roy
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com