Hi all! I'm trying to use the rt cli to retrieve the ticket history, but my request fails and I get only a empty response from my server. The command is:
rt show -f content -l ticket/<ticket_#>/history It exits with an error like this: Use of uninitialized value in split at /www/rt3/bin/rt line 806. Use of uninitialized value in pattern match (m//) at /www/rt3/bin/rt line 810. rt: Malformed RT response from https://server/rt. In the error logs, apache writes: [crit]: could not find component for initial path '/rt/REST/1.0/show' (component roots are: '/www/rt3/local/html', '/www/rt3/share/html') Stack: [/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm:205] [/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/ApacheHandler.pm:97] [/usr/local/lib/perl5/site_perl/5.8.7/Class/Container.pm:275] [/usr/local/lib/perl5/site_perl/5.8.7/Class/Container.pm:353] [/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Interp.pm:348] [/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm:580] [/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm:555] [/www/rt3/share/html/REST/1.0/Forms/ticket/history:166] [/www/rt3/share/html/REST/1.0/dhandler:272] [/www/rt3/share/html/REST/1.0/autohandler:52] [/www/rt3/local/html/autohandler:235] (/www/rt3/bin/webmux.pl:125) The strange thing is that 'rt show ticket/<ticket_#>/history' works fine... please, does anyone have some idea about what's happening? TIA Andre _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
