Hi Olaf, With the way you explain, you assign a CF to a queue, but in detail, you assign it to the tickets inside the queue, not the queue itself.
What i have tried to explain is the ability to assign CF's to a queue in the same way, you can do it to users and groups. Torsten On 16.02.2007 15:50 Uhr, "Olaf Hamann" <[EMAIL PROTECTED]> wrote: > This might be a configuration question. (RT 3.6.1) > > After creating a custom field you have to assign it to any queue, > otherwise it would not be seen there. > > This assignment can be done individually queue by queue. > > So I we have some CF created once and get used in all Queues, while > other CFs (e.g. Selectlist 'CPU' ) are created more than once with > diffent values (one with 16bit-cpus one with 32bit-cpus) > > Then assigned in Queue support-16bit only the 16bit-CF > > Does this touch your question? Or did'nt I understand your question. > > > Regards, > Olaf Hamann > > Torsten Brumm | Kuehne + Nagel wrote: > >> Thats something i asked for several time during the last 5 years ;-) >> >> I would like to have it! >> >> >> On 14.02.2007 16:02 Uhr, "Joe Casadonte" <[EMAIL PROTECTED]> wrote: >> >> >>> Would this be easy to hack in? I haven't touched the schema at all, so >>> I don't know what's involved.... >> >> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- With kindest regards Torsten Brumm Kuehne + Nagel Datacenter Hamburg Bauerbergweg 25 22111 Hamburg Tel: +49 40 3033 33 199 Fax: +49 40 3033 344 3199 Gsm: +49 40 176 27 27 18 50 Mail: [EMAIL PROTECTED] Web: www.kuehne-nagel.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
