Yes, I created the alias on /etc/aliases, like in the instructions: --------------------------------- rt: "|/etc/smrsh/rt-mailgate --queue general --action correspond --url http://rt.mydomain.com/"; rt-comment: "|/etc/smrsh/rt-mailgate --queue general --action comment --url http://rt.mydomain.com/";
-------------------------------------- I don't have any newaliases command... and I'm using Qmail. But, when I send an email to [EMAIL PROTECTED], I get the following email back... Hi. This is the qmail-send program at calisto.lenaindustria.pt. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <[EMAIL PROTECTED]>: Sorry, no mailbox here by that name. (#5.1.1) ----------------------------------------- What do you think? It looks like it's ignoring the /etc/aliases... qmail uses it from another way? Maybe /var/qmail/alias/ ?? But the files there have different syntax from /etc/aliases... Hints? I'm thinking on removing qmail and installing the old sendmail... :( has I only use smtp on this server for RT. Regards, Carlos Silva -----Mensagem original----- De: John BORIS [mailto:[EMAIL PROTECTED] Enviada: quinta-feira, 22 de Fevereiro de 2007 15:06 Para: [email protected]; Carlos Silva Assunto: RE: [rt-users] Email problems - Association with Queue Carlos, You have to create the alias on the server in the mail aliases file. Look up the man page for aliases for your flavor of UNIX and make those changes. On Red hat it is in /etc/aliases. Then when you are finished you have to run newaliases for it to take effect. I believe this is spelled out in the rt-mailgate instructions. John J. Boris, Sr. JEN-A-SyS Administrator Archdiocese of Philadelphia "Remember! That light at the end of the tunnel Just might be the headlight of an oncoming train!" >>> "Carlos Silva" <[EMAIL PROTECTED]> 02/22/07 9:35 AM >>> Yes, I can. But there is a think that I'm still missing... Let's suppose I create, via the web interface, a Queue named Queue1. >From that moment, without any other config, It's supposed for me to receive in rt the emails sent to [EMAIL PROTECTED] ??? It's not happening... Regards, Carlos Silva -----Mensagem original----- De: Jan Korbel [mailto:[EMAIL PROTECTED] Enviada: quinta-feira, 22 de Fevereiro de 2007 13:56 Para: Carlos Silva Cc: [email protected] Assunto: Re: [rt-users] Email problems - Association with Queue You can create an email alias on mail server with destination address [EMAIL PROTECTED] or whatever you can. J. Carlos Silva wrote: > > > Hi, I've followed the Wiki RHEL installguide, > > > > http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide > > > > But. there is one thing I want to do and don't understand how! > > > > I have a server that's rt.mydomain.com, and other that is > mail.mydomain.com, that is the mail server of my domain. > > > > I want that mail that is sent to [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> in server mail.mydomain.com to be linked > to the Helpdesk queue in rt.mydomain.com. > > > > How do I configure this? It seems very simple, but yet, I don't know how > to do it in RT ... > > > > Best Regards, > > Carlos Bruno > > > > > > > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
