Stefan,
What screen are you using to do this? Are you going thru
"Configuration" to "Custom Field" to "Select Custom Field"? Have you
given any USER rights that might conflict with group rights?
Kenn
LBNL
Stefan Maier wrote:
Hi,
I'm trying to create a custom field for one of my queues. I used a
dropdown box for this and i want one group to be able to change the
options available for this field. I thought that giving this group the
AdminCustomField, ModifyCustomField and SeeCustomField properties would
be sufficient, but it doesn't seem to work that way as i can't see an
option to modify the options once i'm logged in as a user of said group.
How do i solve this problem?
Thanks in advance,
Mit freundlichen Grüssen
Stefan Maier
==========================================================
Straubinger Tagblatt EDV-Abteilung Straubing
FON: +49 9421 940 256
Ludwigsplatz 30 FAX: +49 9421 940 6236
D-94315 Straubing http://www.idowa.de
Email: [EMAIL PROTECTED]
==========================================================
Zeitungsgruppe Straubinger Tagblatt / Landshuter Zeitung
Cl. Attenkofer'sche Buch- und Kunstdruckerei
Verlagsbuchhandlung Straubing KG
Registergericht: Amtsgericht Straubing, HRA 1118
==========================================================
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy
a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
