Ok... I removed the RPM and installed 3.6.3 from source. LDAP auth now works properly.
________________________________ From: Dayton Jones Sent: Monday, March 05, 2007 10:04 AM To: '[email protected]' Subject: RE: RT3 (3.6.3) and LDAP auth config issue Can anyone point me in the right direction for this? ________________________________ From: Dayton Jones Sent: Friday, March 02, 2007 12:28 PM To: [email protected] Subject: RT3 (3.6.3) and LDAP auth config issue I just installed RT3 (3.6.3) on a FC6 box using 'yum install rt3' and made sure that the base install was working (login, queue creation, etc) and then tried to setup LDAP authentication. I followed the install instructions (New Installs) at http://wiki.bestpractical.com/index.cgi?LDAP First problem is there is no local/lib/RT so I put User_Local.pm in /etc/rt3/ (default location of RT_SiteConfig.pm and RT_Config.pm) -also put a copy in /var/lib/rt3 I modified the LdapAttMap and LdapUser/LdapPass settings and set the auth to LDAP only (no local) When I try to login I just get "Your username or password is incorrect" in the browser and "[error]: FAILED LOGIN for [USER] from xxx.xxx.xxx.xxx (/usr/share/rt3/html/autohandler:249)" in my apache log. I've checked the WIKI, and searched the archives but everything I see just points me back to the wiki article I used. What did I miss, or what can I check to get LDAP auth to work? OS: FC6 RT3 ver: 3.6.3 Perl ver: 5.8.8 Apache ver: 2.2.3 MySQL ver 5.0.27 Dayton Jones Senior Network Engineer Proofpoint, Inc. [EMAIL PROTECTED]
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