Thank you! I have all that, the parts I'm missing (even after I went to
3.4 compat mode using the different stylesheet) are little subtle
things. That and when I log in, like you did... everything looks HUGE.
It almost feels like it is made for blind people, or set to some
high-visibility profile. It is similar to what you would see if you
pressed "ctrl +" on your browser to make things bigger... only I didnt.
it looks like this on a mac, on a pc and on a number of browsers on both
platforms.
Here is an example of the little things I'm missing and I can't find out
why. I do have an error in the logs which I'll post in a separate
question because I think its unrelated....
For example, when you do a ticket query, all 4 buttons next to the
"And/Or" and "Delete" buttons are blank. I can't see which one is which
and thus can't really create queries with nested options.
I don't think this is related to the style.
Gianluca Cecchi wrote:
I have a base 3.6.3 on fc6 test env.
My first screen is as yours and the log is:
192.168.0.110 - - [07/Mar/2007:11:39:05 +0100] "GET / HTTP/1.1" 403 3956 "-" "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:05 +0100] "GET /icons/apache_pb2.gif HTTP/1
.1" 200 2414 "http://rt/"; "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1
.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:06 +0100] "GET /icons/powered_by_fedora.png
HTTP/1.1" 200 3034 "http://rt/"; "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; r
v:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:06 +0100] "GET /favicon.ico HTTP/1.1" 404 2
76 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219
Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:10 +0100] "GET /rt3 HTTP/1.1" 301 289 "-" "
Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/
2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:10 +0100] "GET /rt3/ HTTP/1.1" 301 299 "-"
"Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox
/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:12 +0100] "GET /rt3/NoAuth/css/3.5-default/
main.css HTTP/1.1" 200 289 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U;
Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:12 +0100] "GET /rt3/NoAuth/images//favicon.
png HTTP/1.1" 200 335 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1
.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:14 +0100] "GET /rt3/NoAuth/css/3.5-default/
misc.css HTTP/1.1" 200 713 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mozi
lla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.
0.2"
192.168.0.110 - - [07/Mar/2007:11:39:14 +0100] "GET /rt3/NoAuth/css/3.5-default/
login.css HTTP/1.1" 200 461 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Moz
illa/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0
.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:15 +0100] "GET /rt3/NoAuth/css/3.5-default/
logo.css HTTP/1.1" 200 175 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mozi
lla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.
0.2"
192.168.0.110 - - [07/Mar/2007:11:39:10 +0100] "GET /rt3/index.html HTTP/1.1" 20
0 2789 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070
219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:15 +0100] "GET /rt3/NoAuth/css/3.5-default/
quickbar.css HTTP/1.1" 200 810 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "
Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/
2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
approvals.css HTTP/1.1" 200 974 "http://rt/rt3/NoAuth/css/3.5-default/main.css";
"Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox
/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
titlebox.css HTTP/1.1" 200 2435 "http://rt/rt3/NoAuth/css/3.5-default/main.css";
"Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox
/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
forms.css HTTP/1.1" 200 1519 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
ticket.css HTTP/1.1" 200 155 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
transactions.css HTTP/1.1" 200 2483 "http://rt/rt3/NoAuth/css/3.5-default/main.c
ss" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Fir
efox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:16 +0100] "GET /rt3/NoAuth/css/3.5-default/
body.css HTTP/1.1" 200 634 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mozi
lla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.
0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/css/3.5-default/
header.css HTTP/1.1" 200 2149 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "M
ozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2
.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/css/3.5-default/
footer.css HTTP/1.1" 200 924 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:17 +0100] "GET /rt3/NoAuth/css/3.5-default/
nav.css HTTP/1.1" 200 2212 "http://rt/rt3/NoAuth/css/3.5-default/main.css"; "Mozi
lla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.
0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/css/print.css HT
TP/1.1" 200 443 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Windows NT
5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/js/util.js HTTP/
1.1" 200 4614 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Windows NT 5.
1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/js/ahah.js HTTP/
1.1" 200 1001 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Windows NT 5.
1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:18 +0100] "GET /rt3/NoAuth/js/titlebox-stat
e.js HTTP/1.1" 200 936 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Wind
ows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:19 +0100] "GET /rt3/NoAuth/images//bplogo.g
if HTTP/1.1" 200 755 "http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Window
s NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:19 +0100] "GET /rt3/NoAuth/images//css/ctr-
b2g.gif HTTP/1.1" 200 136 "http://rt/rt3/NoAuth/css/3.5-default/footer.css"; "Moz
illa/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0
.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:19 +0100] "GET /rt3/NoAuth/images//css/cbr-
b2g.gif HTTP/1.1" 200 135 "http://rt/rt3/NoAuth/css/3.5-default/footer.css"; "Moz
illa/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0
.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:19 +0100] "GET /rt3/NoAuth/images//css/cbr-
gray.gif HTTP/1.1" 200 137 "http://rt/rt3/NoAuth/css/3.5-default/footer.css"; "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
192.168.0.110 - - [07/Mar/2007:11:39:19 +0100] "GET /rt3/NoAuth/images//css/ctr-
gray.gif HTTP/1.1" 200 138 "http://rt/rt3/NoAuth/css/3.5-default/footer.css"; "Mo
zilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.
0.0.2"
When I log in as root I have the RT at a glance section at the left with the
subsectionsfrom top to bottom:
- 10 highest priority tickets I own
- 10 newest unowned tickets
- quick ticket creation
On the right I have, from top to bottom:
- Reminders
- Quick search
And I have this in httpd access_log:
192.168.0.110 - - [07/Mar/2007:11:41:56 +0100] "GET /rt3/NoAuth/images//css/cbr.gif HTTP/1.1" 200
188 "http://rt/rt3/NoAuth/css/3.5-default/nav.css"; "Mozilla/5.0 (Windows; U; Windows NT 5.1;
it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:56 +0100] "GET /rt3/NoAuth/images//css/ctr.gif HTTP/1.1" 200
188 "http://rt/rt3/NoAuth/css/3.5-default/nav.css"; "Mozilla/5.0 (Windows; U; Windows NT 5.1;
it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:57 +0100] "GET /rt3/NoAuth/images//css/dark-arrow.png
HTTP/1.1" 200 337 "http://rt/rt3/NoAuth/css/3.5-default/nav.css"; "Mozilla/5.0 (Windows;
U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:57 +0100] "GET /rt3/NoAuth/images//css/ct.gif HTTP/1.1" 200
162 "http://rt/rt3/NoAuth/css/3.5-default/header.css"; "Mozilla/5.0 (Windows; U; Windows NT
5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:58 +0100] "GET /rt3/NoAuth/images//css/cb.gif HTTP/1.1" 200
163 "http://rt/rt3/NoAuth/css/3.5-default/header.css"; "Mozilla/5.0 (Windows; U; Windows NT
5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:58 +0100] "GET /rt3/NoAuth/images//css/cbr-b2lb.gif HTTP/1.1"
200 137 "http://rt/rt3/NoAuth/css/3.5-default/header.css"; "Mozilla/5.0 (Windows; U; Windows NT
5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:58 +0100] "GET /rt3/NoAuth/images//css/rollup-arrow.gif
HTTP/1.1" 200 82 "http://rt/rt3/NoAuth/css/3.5-default/titlebox.css"; "Mozilla/5.0
(Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:56 +0100] "POST /rt3/index.html HTTP/1.1" 200 19879
"http://rt/rt3/index.html"; "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2)
Gecko/20070219 Firefox/2.0.0.2"
192.168.0.110 - - [07/Mar/2007:11:41:58 +0100] "GET /rt3/NoAuth/images//css/ctr-b2lb.gif HTTP/1.1"
200 114 "http://rt/rt3/NoAuth/css/3.5-default/header.css"; "Mozilla/5.0 (Windows; U; Windows NT
5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2"
HIH,
Gianluca
-----Messaggio originale-----
Da: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Per conto
di Oscar Gonzalez
Inviato: martedì 6 marzo 2007 22.50
A: [email protected]
Oggetto: [rt-users] Hello, first post and question.
Hello everyone, thanks in advance for any help you can give me.
I currently installed RT (2nd instance on that box). And I'm
having a little bit of an issue with its visual appearance. I
don't think it looks the way its supposed to look. Please
take a look if you could. Use
(webtest/password1) as the username/pass to look if you would please.
URL is http://phs-hdpr.webreachinc.com
We have a different production install of RT that works great
and it looks good. This is running version - 3.4.1.
The one I'm having problems is running 3.6.3.
I have been digging around the logs but I can't find any
errors relevant to this issue. For example, here's the apache
access log for a quick login and a few clicks inside the application.
ip.ip.ip.ip - - [06/Mar/2007:13:33:33 -0800] "GET / HTTP/1.1"
200 2704 ip.ip.ip.ip - - [06/Mar/2007:13:33:44 -0800] "POST
/index.html HTTP/1.1"
200 11298
ip.ip.ip.ip - - [06/Mar/2007:13:33:52 -0800] "GET
/Search/Simple.html HTTP/1.1" 200 4134 ip.ip.ip.ip - -
[06/Mar/2007:13:33:56 -0800] "GET /Tools/index.html HTTP/1.1"
200 3570 ip.ip.ip.ip - - [06/Mar/2007:13:34:01 -0800] "GET
/User/Prefs.html HTTP/1.1" 200 10136 ip.ip.ip.ip - -
[06/Mar/2007:13:34:08 -0800] "GET /Search/Simple.html?q=test
HTTP/1.1" 200 18513 ip.ip.ip.ip - - [06/Mar/2007:13:34:17
-0800] "GET /Approvals/ HTTP/1.1"
200 5035
ip.ip.ip.ip - - [06/Mar/2007:13:34:22 -0800] "POST
/Approvals/ HTTP/1.1"
200 5036
ip.ip.ip.ip - - [06/Mar/2007:13:35:49 -0800] "GET
/NoAuth/Logout.html HTTP/1.1" 200 200 ip.ip.ip.ip - -
[06/Mar/2007:13:35:49 -0800] "GET / HTTP/1.1" 200 2704
As you can see all accesses are 200 so I don't think its a
permissions issue... but I just don't see any requests for
images or css files. I just don't know how to fix this if I
can't find an actual error.
On a side note, there is this error that comes up once in a
while in the error log, but I can't figure out what or why
this is happening, but I don't think its related. I could be wrong.
ip.ip.ip.ip FastCGI: server
"/usr/local/rt.phs-hdpr/bin/mason_handler.fcgi" stderr: Use
of uninitialized value in pattern match (m//) at
/usr/local/rt.phs-hdpr/lib/RT/Interface/Web.pm line 1637,
<DATA> line 1662., referer: http://phs-hdpr.webreachinc.com/
Running this on a Linux Box.
CentOS release 4.2 (Final)
Perl 5.8.5-16
mysql-server-5.0.18-2.1.c4
httpd-2.0.52-19.ent.centos4
Manually installed to /usr/loca/<name>/
Thanks a lot in advance! Please let me know if you need more
information to help me.
Oscar.
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_______________________________________________
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Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
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