Dear Jacob, i am working on the same problem for the best of the past few days.
It appears to be impossible. The Transaction_Overlay.pm has the definition for CustomFieldValues but ->Content never returns anything or fails. To me it seems as if transaction level content fields can not be used anywhere.
I am now trying to get the values directly from the database and to build this into a customisation of scrips and/or template.
I don't know if this is the right way to do this but if I get this cruel hack to work, I will share this with you.
Bestest Tobias Jacob Helwig schrieb:
Oh, great, and all-knowing RT Users community:I have a custom field that applies to ticket transactions. I’d like to search for any/all tickets that have a value set for this field, in any of their transactions. I seem to be overlooking something, since I can’t seem to find how to search based on transaction custom fields, and my Googling thus far, has turned up nothing. Is this possible? Am I blind?-- Jacob Helwig PC Technician Busch's Help Desk Desk: x35221 Direct: 734-214-8221------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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