Konstantin,
Try something along these lines:
------------------------------------------------------
Ticket Description:
{
my $Current_User;
$Current_User = "your code to access data";
return $Current_User;
}
------------------------------------------------------
Then insert this bit of code in the appropriate sequence in the
template you want to use. Hope this helps.
Kenn
LBNL
Konstantin N. Bezruchenko wrote:
Hello,
I spent one hour trying to find way how include current user Name or
RealName into Correspondence template. Is that real? I have try
following codes:
{ $Ticket->LastUpdatedByObj->Name } - this code return username of
user who update ticket before me
{ $self->CurrentUser } and etc.
So is there any way to include that values into Correspondence template?
Thanks in advance.
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