Not sure if this is a bug…there are no bugs listed on your website for 3.6.3at http://rt3.fsck.com//NoAuth/Buglist.html<http://rt3.fsck.com/NoAuth/Buglist.html>
I have created an approval queue with the following script as per the wiki : http://wiki.bestpractical.com/index.cgi?ApprovalCreation The template looks like this: ===Create-Ticket: Approvals-IBM Subject: Approval of request: {$Tickets{'TOP'}->Subject} Depended-On-By: TOP Queue: Approvals-IBM Type: approval AdminCC:{ my $group_name = 'IBM Approvers'; my $groups = RT::Groups->new( $RT::SystemUser ); $groups->LimitToUserDefinedGroups(); $groups->Limit( 'FIELD' => 'Name', 'OPERATOR' => '=', 'VALUE' => $group_name ); $groups->First->Id; } Owner: username-of-owner Content: Someone has added a request for the IBM Migration Project. Please review and approve it. ENDOFCONTENT I have added roll, group and user level ACLs for this Approvals-IBM queue to myself, yet I cannot see any approvals using the "My approvals" menu. The tickets I create all have a depends-on link to the approval ticket. I am finding this incredibly frustrating, can anyone see what I am doing wrong? -- Michael Osborne
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
