JJ,
There are a couple reasons why this might happen. One, if the same
person is both requestor & owner and the scrip action notifies both.
Another is that the person getting two E_mails is also in a watcher
group and the script also notifies watchers. Look at the userId getting
two E_mails and see if that person is in several roles or groups
identified to get notifications. Hope this helps.
Kenn
LBNL
JJ Asghar wrote:
On Mar 28, 2007, at 11:13 AM, Koen Martens wrote:
JJ Asghar wrote:
Second, when i have an owner change it sends out two emails, what could
cause that?
Perhaps this is the same scrip defined twice, once globally and once
for the specific queue??
I looked into it... i dont think so, it's config-global-scrip correct?
Best,
Koen
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