A bit more information:
The ticket currently doesn't appear to have a Requestor at all. I think
this *might* have happened by someone trying to change the original
Requestor to someone else but by accident entering the details of a
non-existing account ?
Alison
On Wed, 28 Mar 2007, Alison Downie wrote:
When trying to add a watcher to a ticket, we are getting the following error:
[Thu Mar 15 13:16:25 2007] [warning]: RT::Handle=HASH(0x9af33f8) couldn't
execute the query 'SELECT main.* FROM GroupMembers main WHERE
((main.GroupId = )) ' at
/usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 518
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x9af33f8)',
'SELECT main.* FROM GroupMembers main WHERE ((main.GroupId =...') called at
/usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder.pm line 231
We are using rt 3.0.8 at the moment - to be upgraded shortly.
Has anyone else seen this/know how to fix it ?
Thanks,
Alison
--
++++++++++++++++++++++++++++++++++++++++++++++
Alison Downie, Computing Officer
School of Informatics, University of Edinburgh
Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL
Tel: 650 3095
++++++++++++++++++++++++++++++++++++++++++++++
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
