Jared,
Unless both groups have update, etc. privileges in both Queues, I think
you'll just have to do it the long way around.
Ken
LBNL
Jared Hanks wrote:
I ended up putting my self in both groups and creating/saving the
searches in each queue. I just thought there might be something I could
do with the rights.
------------------------------------------------------------------------
> Date: Mon, 2 Apr 2007 10:10:46 -0700
> From: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
> CC: [email protected]
> Subject: Re: [rt-users] LoadSavedSearches right and Customize RT at a
glance "Available" queries
>
> Jared,
>
>
> Is there someone that exists in both groups? If so, that person could
> save the search from one Queue as a personal search and then get into
> the other Queue for the other group and load that personnaly saved
> search and save it again under a different title as a Queue saved
> search? Try that.
>
>
> Kenn
> LBNL
>
> Jared Hanks wrote:
> > Hello,
> >
> > I'm apart of Group1 and have saved a search. I want users in Group2 to
> > be able to load this saved search and add it to their "Customize RT
at a
> > glance", but I'm unable to get it to work. Users can't see the
Group1's
> > saved searches in the search builder and aren't able to see them in
the
> > "Available" column in Customize RT at a glance.
> >
> > I have the CreateSavedSearch,
> > EditSavedSearches,LoadSavedSearch,ShowSavedSearches rights granted to
> > privileged users, so shouldn't I just need to go to Group1 and grant
> > Group2 the ShowSavedSearch right? This seems like this should do it,
> > but it doesn't.
> >
> > Any help is appreciated.
> >
> > Thanks,
> > Jared
> >
> >
------------------------------------------------------------------------
> > Live Search Maps – find all the local information you need, right when
> > you need it. Find it! <http://maps.live.com/?icid=wlmtag2&FORM=MGAC01>
> >
> >
> >
------------------------------------------------------------------------
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: [EMAIL PROTECTED]
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
------------------------------------------------------------------------
It’s tax season, make sure to follow these few simple tips Check it out!
<http://articles.moneycentral.msn.com/Taxes/PreparationTips/PreparationTips.aspx?icid=WLMartagline>
------------------------------------------------------------------------
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
