* Ken O'Driscoll <[EMAIL PROTECTED]> [2007-04-04 12:43:44 +0100]: > > How do I assign permissions such that everyone in a certain group > > can view a ticket when a single member of their group opens a ticket > > in some queue? > > Can you not just give the MarketingGroup group SeeQueue and ShowTicket > privs. for the AccountingQueue queue?
Ah, I forgot to mention another constraint: We don't want one group to see *all* of the tickets in another group's queue, only ones that they have opened. Thomas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
