At Thursday 4/5/2007 09:14 PM, Philip Kime wrote:
Hmm - not that I know of - we don't have that many users, even if
they could all own tickets, it would be about 1300 users. Is that
large enough to be a problem?
Philip,
A quick check would be to remove the owner drop-down and see if
things speed up. If you're interested, we replaced the drop-down list
with a simple input field for performance reasons, and I could dig
out our change - let me know.
Steve
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