Sorry,I've solved the problem with the following scrip:
Custom condition: return 1;
Custom action preparation code: return 1;
Custom action cleanup code: $self->TicketObj->SetSubject
('xxx'.$self->TicketObj->Subject);
From: 陈 然 <[EMAIL PROTECTED]>
To: [email protected]
Subject: [rt-users] a scrip that change the subject string
Date: Tue, 17 Apr 2007 09:48:17 +0800
Hi,list
I use the RT 3.4.5 and I set up a scrip to add "xxx" in front of
all the subject my customer put in during ticket creation.
Below is my scrip:
Custom condition: return 1; Custom action preparation code: return
1; Custom action cleanup code: $self->TicketObj->SetSubject
('xxx'.{$self->TicketObj->Subject});
After I put it into effect,the ticket subject turned out to be as
follow:
xxxHASH(0xa1f3a98)
I searched the wiki but didn't find a answer.
Can anyone point me in the right direction?
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