Hello,
we need sometimes to forward tickets as mails to 3rd party's who don't work with RT. Ok we can work with CC, but some of our colleagues and supplier did not react on mails when they are only in CC. I found this threat but unfortunately this is only with CC mails http://www.gossamer-threads.com/lists/rt/users/49501?search_string=forward;#49501 Any idea how to do? Thanks Andree __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
