Kevin Falcone wrote: > > On Apr 20, 2007, at 2:57 PM, Randy Thompson wrote: > > Hi Randy > >> I've successfully gone through the steps to do a manual installation of >> rt-3.6.3. However, I've run into a problem during the `make >> initialize-database` phase. I get a `Segmentation fault` during the >> creation of the RT_System user. Command output: >> >> /usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba root >> --prompt-for-dba-password >> In order to create or update your RT database,this script needs to >> connect to your mysql instance on bo01 as root. >> Please specify that user's database password below. If the user has no >> database >> password, just press return. >> >> Password: >> Now creating a database for RT. >> Creating mysql database rt3. >> Now populating database schema. >> Creating database schema. >> Done setting up database schema. >> Now inserting database ACLs >> Done setting up database ACLs. >> Now inserting RT core system objects >> Checking for existing system user...not found. This appears to be a new >> installation. >> Creating system user...make: *** [initialize-database] Segmentation >> fault > > I've seen this happen on solaris machines, but I don't think you've > mentioned > what platform you're using. > > If you're on solaris, you want to have a look at the docs around > @LogToSyslogConf in /opt/rt3/etc/RT_Config.pm and add > (socket => inet) to your RT_SiteConfig.pm > > -kevin > Hi, Kevin,
Thanks for the reply! You're right. I should have said what platform I was using (Linux). I managed to get the configuration worked out thanks to a combination of information I got from Don Beethe and some additional information on-line. I just couldn't see the forest for the tree thanks to a 12-hour day. Don got me pointed in the right direction. I replied to the list so the changes I made should be available. Thanks, again, to everyone who responded! Randy Thompson _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
