I haven't seen this mentioned in here yet, but I stumbled across this library in CPAN by Nicolas Chuche (Nicolas is also behind another recent RT add-on, RTx::Calendar, which is worth checking out as well) that adds AJAX autocompletion to email fields in RT. The release in CPAN is version 0.01, but it's already good enough to make my users extremely happy.
-- Mark Roedel Senior Programmer / Analyst LeTourneau University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com