Joe, I'm looking over your wiki link below and have a question. I don't
know a thing about the way rt overlays local files at runtime, so be patient.
Step 1 creates local/html/Ticket and step 3 copies the original
Display.html file into it from share/html/Ticket.
In step 4 we make changes to Display.html in the "share" tree but leave the
one we copied into "local" tree. I would have thought that a file in the
"local" tree takes precedence over one in the "share" tree and so we would
leave the original alone and modify the "local" version. Is my assumption
about how this works backwards or should step 4 have us modifying the
"local" version instead of the "shared" version?
Thanks,
Gene
At 06:09 PM 4/29/2007, Joe Casadonte wrote:
On 4/19/2007 2:26 PM, Ole Craig wrote:
I've noticed that tickets with many transactions take for-e-ver to load
(because each transaction is a separate DB query) so the idea would only
be worthwhile if it could be optimized such that transaction content is
only queried when the expansion is toggled.
Perhaps this would help:
http://wiki.bestpractical.com/index.cgi?HideSystemTransactionsSometimes
It hides RT_System messages on the main display, but not the History tab.
--
Regards,
joe
Joe Casadonte
[EMAIL PROTECTED]
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San Diego State University
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