Sound like the monday morning bug, jesse told me many months ago. Torsten
-----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: [email protected] <[email protected]> Sent: Mon Jun 04 20:52:21 2007 Subject: [rt-users] FastCGI Error * incomplete header The other day my RT setup decided to stop working. My users were complaining about Server Internal 500 errors. I looked through the logs (rt_error, rt_access and my Apache logs) and saw a bunch of errors from FastCGI. I searched through the mail list archive and found a lot of messages just like mine which showed these errors: [Mon Jun 04 11:30:14 2007] [error] [client 172.31.6.95] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi" [Mon Jun 04 14:26:42 2007] [error] [client 172.31.6.95] FastCGI: comm with server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (305 sec) [Mon Jun 04 14:26:43 2007] [error] [client 172.31.6.95] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi" ~ I set the idletimeout to 305 based on a reply from someone in the mail archive. I also increased the processes to 15. But none of this has worked yet. I can't even get the login page to come up. When this fiasco started I could at least get the login page up. like I said this started the other day and after I stopped the web server a few times things went back to normal until this morning when a user tried to login. I am running Fedora Core 4 and mysql 4.11 with RT 3.4.5. Anyone have a pointer on where to check things out? TIA John J. Boris, Sr. JEN-A-SyS Administrator Archdiocese of Philadelphia "Remember! That light at the end of the tunnel Just might be the headlight of an oncoming train!" _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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