Richard,
Did you change any alias? Even making one letter upper case can cause
this.
Kenn
LBNL
Richard Solid wrote:
Hello,
I had RT working fine a week ago. All of the sudden procmail is not
redirecting emails to the proper queues. This was working before and not
now. Something must have changed but I'm not sure what. Can anyone help?
Here I'm pasting the information I'm getting from the different logs
when opening a ticket on RT by sending an email to [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
Procmail.log Information
=================
--- Logging /var/rt/home/procmail.log for rt, procmail: [13052] Thu Jun
7 11:40:13 2007
procmail: Assigning "MAILDOMAIN=rt.domain.com <http://rt.domain.com>"
procmail: Assigning "RT_MAILGATE=/usr/bin/rt-mailgate"
procmail: Assigning "RT_URL=http://rt.domain.com/"
procmail: Assigning "LOGABSTRACT=all"
procmail: Match on
"(^((Original-)?(Resent-)?(To|Cc|Bcc)|(X-Envelope|Apparently(-Resent)?)-To):(.*[^a-zA-Z])?).*
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>"
procmail: Executing "/usr/bin/rt-mailgate,--queue,My
Name,--action,correspond,--url,http://rt.domain.com/"
procmail: Assigning "LASTFOLDER=/usr/bin/rt-mailgate --queue My Name
--action correspond --url http://rt.domain.com/"
procmail: Notified comsat: "rt@:/usr/bin/rt-mailgate --queue My Name
--action correspond --url http://rt.domain.com/"
From [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Thu Jun
7 11:40:13 2007
Subject: test 1
Folder: /usr/bin/rt-mailgate --queue My Name --action correspo 1783
An Error Occurred
302 Found
Maillog Information:
=============
Jun 7 11:40:13 rt sendmail[13050]: l57FeDS1013050:
from=<[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >,
size=1503, class=0, nrcpts=1,
msgid=<[EMAIL PROTECTED]>, proto=ESMTP,
daemon=MTA, relay=mail1.domain.com <http://mail1.domain.com>
[128.121.34.15 <http://128.121.34.15>]
Jun 7 11:40:13 rt sendmail[13051]: l57FeDS1013050:
to=<[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>, delay=00:00:00,
xdelay=00:00:00, mailer=local, pri=31694, dsn=2.0.0, stat=Sent
Apache Access Log:
==============
x.x.x.x - - [07/Jun/2007:11:49:35 -0400] "POST
//REST/1.0/NoAuth/mail-gateway HTTP/1.1" 302 314 "-" "libwww-perl/5.79"
Regards,
------------------------------------------------------------------------
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Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com