On Jun 7, 2007, at 4:27 PM, Malcolm Tester wrote:
Hi, Someone installed a modified version of RT by Secure Scout,version 3.4.5 on Windows in my organization. We've been using it a few months now, and I want to move it over to Linux (FC 6). I actually haveeverything running ok with version 3.6.3. I had to do a few tweaks to get rid of Secure Scouts stuff, but nothing major. However, there is a big difference between the old version and the new version. The new version uses the MyRT.html to determine the widgets shown on the 'RT at a Glance' page. The old version, at least SS's version, had the index.html hard coded to show the various Elements. I wrote a few new Elements that I just hard-coded into the index.html as well. On the new version, I would like to do it the'Right' way. That means I need to add in my custom Elements as widgets.To do this, I need to know how to get them to show up on the MyRT.html page. Any pointers would be greatly appreciated!
What you want to be looking at is the "HomepageComponents" stuff.
# $HomepageComponents is an arrayref of allowed components on a user's
# customized homepage ("RT at a glance").
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueu
es MyReminders RefreshHomepage)]); RTIR 2.3 extends RT in this way.
Malcolm _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
