Hey, noone around having an idea? :/
joey wrote: > I tried around alot, but i can't get it to work. I need the > LastUpdated-field not to be changed when someone changes the Due-Date of > a ticket. > > This is what i acutally want to set-up: > A tool (rt-crontool for ex.) that searches tickets that has not been > modified since a given period of time. Modified means neither a comment > nor a correspondence. Modifying the Due-Date, Priority or whatever > should be ignored. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
