Hi everyone, here is what I was told by the person who created the report, I hope this helps:
In crystal, they have to go to Database>Set Location, click on each of the tables then "set location" and find the database/table. This remaps the tables to their database and they should be able to run the report. Nick Del Carpio CompuPay IT HelpDesk 3450 Lakeside Dr. Suite 400 Miramar, FL 33027 954-874-4888 -----Original Message----- From: [EMAIL PROTECTED] To: Helmuth Ramirez CC: [EMAIL PROTECTED]; [EMAIL PROTECTED]; Jesse Vincent Sent: Wed Jun 20 09:56:29 2007 Subject: Re: [rt-users] FW: Ticket Report We Use El Mar, 19-06-2007 a las 16:12 -0400, Helmuth Ramirez escribió: > Ok, here is the report we use, something simple that perhaps the > community can build upon. Helmuth, can you point us in the right direction on how to get this report running on our RT? Thx Seb.- -------------------------------------------------------------------- This Electronic message contains information from CompuPay which may be privileged. The information is intended to be for the use of the addressee only. If you are not the addressee, or the employee or agent responsible to deliver it to the intended recipient, note that any disclosure, copy distribution or use of the contents of this message is prohibited. If you have received this Electronic Message in error, please promptly notify the sender by return e-mail. For more information regarding our company please visit www.compupay.com http://www.compupay.com/
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